Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a new casino for us to look at? This page explains the best ways to reach us and what we can help with.

How to reach the team

The quickest way to contact us is by email at [email protected]. We read every message and aim to reply within a couple of working days. If you're contacting us about a specific brand featured on the site, it helps to include the casino name and a brief description of the issue or question so we can look into it properly.

What we can help with

• Corrections or updates to information on a review — offer terms, licensing details, or anything that looks out of date
• Suggestions for casinos not currently listed, including new sites operating outside the Gamstop scheme
• General questions about how we compare and rank sites
• Feedback on your own experience with a brand we've reviewed, positive or negative
• Reports of broken links, incorrect offer details, or technical issues with the site itself

What we can't do

We're an independent comparison and review site, not a casino operator, payment processor or regulator. That means we can't process withdrawals, resolve account disputes, verify your identity documents, or intervene directly with any operator on your behalf. Those matters need to go through the casino's own customer support, or, where relevant, the licensing authority under which it operates.

If you're looking for support around gambling behaviour, self-exclusion tools, or where to find help if things have started to feel out of control, our Responsible Gambling page is a better starting point than this contact form.

Before you get in touch about a review

It's worth checking our Non GamStop Casinos 2026 — Best Online Casinos UK page first, since we keep the rankings, bonus terms and comparison tables there updated as things change. A lot of common questions — how bonuses work, which payment methods are supported, how we score each site — are already answered there in detail.

For questions about who we are and how the site is run, our About Us page covers our background and approach. And if your query relates to how the site operates legally, our Terms and Conditions page sets that out in full.

A note on accuracy

Casino offers, terms and licensing details can change without much notice, and operators occasionally update their bonus structures or withdrawal rules. If you spot something on the site that no longer matches what a casino is actually offering, telling us is genuinely useful — it's one of the main ways we keep our research current, alongside our own periodic reviews of each listed brand.

Response times and what to expect

We're a small editorial team, so replies won't be instant, but we do work through messages in the order they arrive. Enquiries about factual errors or broken links tend to get looked at fastest. General feedback and brand suggestions are reviewed on a rolling basis and factored into future updates of our rankings.

Thanks for reading, and for taking the time to reach out — it genuinely shapes how we keep this site useful.